My First WAFL Order

When you place your first order, a WAFL driver will bring you a tagged laundry bag. You can then transfer your clothes into the bag or ask the driver to help you with the process. Once the clothes has been safely bagged, your laundry will be taken to the facility for cleaning. The WAFL bag is yours to keep forever!

How much laundry I can put in one bag?

It's up to you! We provide bags to help you out but ultimate cost will depend on how much the business charges per pound!

What Laundry Bag Should I Use?

You must use the reusable WAFL laundry bag. All of the bags are made of highly durable fabric and are have “ECO2GO” certification. We will label your bag upon pick-up, ensuring a seamless customer experience.

When will The Bag Arrive?

Simply add the bag to the cart along with a standard laundry order and the driver will deliver it when they come to pickup your laundry. The driver will standby, and even assist you if requested, in transferring your laundry to the new bag. After the first order, you can continue to use the same bag.

When will my laundry be picked up ?

Your laundry will be picked up by one of our drivers within 30 minutes of order confirmation.

How Long Will the service take?

Your laundry will be washed, folded, and delivered the next day! Just choose a delivery time in checkout and your load will be dropped off within your selected time slot.

Who does my Laundry?

Your laundry is handled & cleaned by the selcted businesses professional launderers.

Do I have to separate lights and darks?

Of course not, that's our job!

Where Do I Leave My Laundry For Pickup?

Wherever you prefer! The driver will grab it right from you. If you prefer a non-contact delivery, please let your driver know in the order instructions.

What are your hours?

Each business has different hours. The hours are listed on thier unqiue profile.

What If My Clothes Are Lost Or Damaged?

We treat your clothes as if they were our own. Some precautions we take to ensure the safety of your clothes are:

  • Every laundry bag is tagged with a custom label.
  • Your clothes are under 24/7 surveillance in our facilities.

In the extremely rare case that your item is still lost or damaged, please fill put this form: Help Form

Do you wash clothes in cold or hot water?

Each business is different. They usally list thier method in their profiles.

Do you use fabric softener?

We do not use fabric softener – it damages fabrics and shortens the lifespan of your clothes.

Which laundry detergent do you use?

We only use the market's best quality detergents

Do my clothes get washed with other people’s orders?

No, each customer's laundry is washed separately.

Do you offer dry cleaning?

Some of our merchants offer dry cleaning.

Let us handle the dirty work